Counselling West Bridgford

DESIGNED FOR YOU, WHEREVER YOU ARE

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19 July 2021 update: Covid-safety measures outlined below will remain in place for now, and will stay under review as the local and national situation develops

Your safety

Our key concern, here at Counselling West Bridgford, is your psychological and physical safety, which is why we ensure we are Covid Safe when clients attend for in-person appointments.

We have carried out a thorough, Covid-19 risk assessment, in line with government and UKCP guidelines

We are lucky that our counselling room has plenty of room for us to physically distance, and remains a lovely place to be.

I wanted to share with you the measures in place, including a few things we need you to do please. 

If you or I/we have to cancel because of a Covid-19 issue, please be re-assured that you will be refunded, or payment transferred to a future appointment (whichever you prefer)

The key measures

The detailed measures are detailed later on this page, although the key ones are:

Please DO NOT COME if:

  • You or a member of your household has symptoms of Covid-19
  • You or a member of your household has been diagnosed with Covid-19
  • You have been advised to self-isolate or quarantine
  • You have been advised to take additional precautions for any other reason

Please DO:

  1. Arrive on time (not early)
  2. Wear a face covering to enter the building, if you would like to

The detailed measures

Please do NOT come if:

We offer telephone and video appointments so we can still continue your therapy, if you wish.

Please do:
  1. Arrive on time; if you are early there is nowhere for you to wait
    • We have closed off the waiting room to avoid the risk of transmission between our clients, ourselves and our neighbours
  2. Please come on your own if possible, unless you need help to get here
    • To keep the number of people to a minimum
  3. You are welcome to wear a face covering, if you would like to
  4. Please use the hand sanitiser provided, as you enter the building
  5. In the counselling room, we ask you to use the chair provided, and we will make sure we remain at least 2 metres apart
    • The room is a lovely size and easy to keep our distance
  6. Our toilets are open, and will ask that you use hand sanitiser before you go in, that you wash your hands thoroughly for at least 20 seconds and hand sanitiser again as you enter the counselling room
We will
  1. Ensure the room is well-ventilated
  2. Maintain at least 2 metres between us in the counselling room
  3. Make sure hand sanitiser is readily available for you to use
  4. Ensure touch points, such as chair arms, are thoroughly cleaned before you arrive
  5. Ensure bins are emptied and cleaned before you arrive
  6. Ensure we wash our hands / use sanitiser at regular intervals throughout the day
  7. Ask you, before you enter the building, if you have symptoms, if you’ve had contact with suspected cases or have been asked to self-isolate / quarantine and are still within the required period; we may turn you away
  8. Carry out government-provided Covid-19 lateral flow tests, twice a week
  9. Cancel or postpone appointments if any of our counsellors or clients are suspected of having Covid-19
  10. Provide relevant in-person client contact details to government test-and-trace authorities, if required
  11. Regularly review government and UKCP guidance, and update these measures, as appropriate
Contact us

If you have any queries or concerned relating to our Covid Secure arrangements, please do get in touch: michelle@counsellingwestbridgford.co.uk

A cartoon style tree
staying Covid Safe is our priority